eHelp (formerly Blue Sky) and The 'Terms of Service' Incident

Following are all the posts made to the WinHlp-L list during the incident regarding the Terms of Service for a new "community". This situation was spread out over several months.

Subject: Re: WARNING on latest BS WinHelp2000 version
Sent: 10/15/99 11:54:05 AM
From: Windows Help Compiler (WINHELP) Discussion List on behalf of Rory Quinn

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I just took a look at the eHelp site and noticed the following in the Terms
of Service:

"You acknowledge that eHelp does not pre-screen Content, but that eHelp and
its designees shall have the right (but not the obligation) in their sole
discretion to refuse or move any Content that is available via the Service.
Without limiting the foregoing, eHelp and its designees shall have the right
to remove any Content that violates the TOS or is otherwise objectionable."

I think we should rewrite this for them. Here's my version:

"You can post stuff about BS products being crap but if you blink it will
disappear!"
Subject: Re: OT: Death of RoboLIST?
Sent: 11/19/1999 4:57:32 PM
From: Windows Help Compiler (WINHELP) Discussion List on behalf of David Liske

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I just read #7 in the eHelp Terms Of Service. It does say exactly what Bill
says it does. I won't be using eHelp.

David Liske
Microsoft HTML Help MVP 1999
http://www.vbexplorer.com/htmlhelp.asp

> -----Original Message-----
> From: Windows Help Compiler (WINHELP) Discussion List
> [mailto:WINHLP-L@ADMIN.HUMBERC.ON.CA]On Behalf Of William G Meisheid
> Sent: Friday, November 19, 1999 4:24 PM
> To: WINHLP-L@ADMIN.HUMBERC.ON.CA
> Subject: Re: OT: Death of RoboLIST?
>
>
> While it is true you maintain your copyright (no one can take
> that from you)
> to use your posted information yourself, you do give them
> absolute rights to
> use your material as they see fit, in any way they desire, including
> repackaging and selling the information, without attribution,
> reference, or
> recompense. They also completely own it. To that I will not agree.
>
>
> ________________________________________________________
> William Meisheid "Thoughts still and always in progress"
> WUGNET/Help Authoring Forum Sysop & Microsoft MVP
> Certified Baltimore/Washington area RoboHELP Training
> Sageline Publishing 410.465.2040 Fax: 410.465.1812
> http://www.sageline.com email: wgm@sageline.com
>
>
>
> -----Original Message-----
> From: owner-winhlp-l@ADMIN.HUMBERC.ON.CA
> [mailto:owner-winhlp-l@ADMIN.HUMBERC.ON.CA]On Behalf Of Linda Urban
> Sent: Friday, November 19, 1999 3:40 PM
> To: 'Windows Help Compiler (WINHELP) Discussion List'; 'William G
> Meisheid'
> Subject: RE: OT: Death of RoboLIST?
>
>
> Bill,
>
> That's not what I was told...I did read the legalease, was confused by it,
> and then asked Blue Sky for clarification, and was told they reserved the
> right to post the information on their site (potentially in other
> places, as
> well as in the forum), but that it was not exclusive rights, and
> the authors
> of the messages retained their rights to the material.
>
> Do you have some different understanding? Clearly, this is important.
>
> Thanks,
> Linda
>
> -----------------------------------
> Linda Urban Communication Services
> email: lurban@earthlink.net
>
> -----Original Message-----
> From: Windows Help Compiler (WINHELP) Discussion List
> [mailto:WINHLP-L@ADMIN.HUMBERC.ON.CA]On Behalf Of William G Meisheid
> Sent: Friday, November 19, 1999 9:33 AM
> To: WINHLP-L@ADMIN.HUMBERC.ON.CA
> Subject: Re: OT: Death of RoboLIST?
>
>
> One additional problem with eHelp is the confiscation of copyright by Blue
> Sky. They get ABSOLUTE rights to ANYTHING posted there. I told Jorgen
> directly, that is why I refuse to post anything to the site.

Subject: Re: OT: Death of RoboLIST?
Sent: 11/19/1999 5:36:15 PM
From: Windows Help Compiler (WINHELP) Discussion List on behalf of David Knopf

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David Liske wrote:

| I just read #7 in the eHelp Terms Of Service. It does say
| exactly what Bill
| says it does. I won't be using eHelp.

Nor will I, for all the reasons that have already been cited.

David Knopf
Knopf Online
Tel: 415-550-8367
E-mail: mailto:david@knopf.com
Web: http://www.knopf.com

Certified RoboHELP Instructor & Consultant
WebWorks Publisher Certified Trainer
Subject: Re: OT: Death of RoboLIST?
Sent: 11/19/1999 6:06:59 PM
From: Windows Help Compiler (WINHELP) Discussion List on behalf of Sharon Burton-Hardin

----------------------------------------------------------------


Indeed. It does seem to read that way. I spoke to Jerry Wednesday and he
said that is not the case but it sure reads like that. Do we have any
attorneys who reads these lists? Be good to get a legal reading...

I will not be using it for anything. I do get the lists in e-mail and read
them but I will be responding privately. I doubt I have anything interesting
enough to say to want to lose these rights to but it makes me uncomfortable.

sharon

Sharon Burton-Hardin
President of the Inland Empire chapter of the STC
www.iestc.org
Anthrobytes Consulting
www.anthrobytes.com
Check out www.WinHelp.net!
See www.sharonburton.com!
Subject: Re: OT: Death of RoboLIST?
Sent: 11/19/1999 9:23:06 PM
From: Windows Help Compiler (WINHELP) Discussion List on behalf of Linda Urban

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Well, this thread has given me lots to chew on, and prodded me to reread the
Terms of Service on B-S's site more closely, and decide not to contribute
further to the eHelp forums. Thanks to all who were so forthcoming about
their stance on this.

It also prompted me to write a long letter to Jerry McCorkle, Julia Haas
(B-S Mgr of Tech Support), and Matt Brookshier (B-S Product Manager for
eHelp), about my decision, and about my wish for a) modified terms of
service <<well, I can *ask*, can't I?>> and b) the RoboList to continue, and
c) the RoboList to continue to be open for new members. (And I just received
6 "test" messages from the RoboList feed, so maybe the server is coming back
to life, and it's really a) and c) that need fighting for.)

And as for Pete's query:
"Or do we all need to write to B-S and voice our
opinions as we did when MS halted the MVP program?"

I say....Yes, yes! It's worked before with Blue-Sky. They turned around on a
decision to charge subscription members for manuals, after lots of customer
input. It's worth a try.

Linda

-----------------------------------
Linda Urban Communication Services
email: lurban@earthlink.net
Subject: Re: OT: Death of RoboLIST?
Sent: 11/19/1999 8:17:03 PM
From: Windows Help Compiler (WINHELP) Discussion List on behalf of Sharon Burton-Hardin

----------------------------------------------------------------


You forgot the Jackson Dean incident and the fact that BS has registered
URLs for competitor product names if the names are misspelled.

Just thought I would help...
sharon

Sharon Burton-Hardin
President of the Inland Empire chapter of the STC
www.iestc.org
Anthrobytes Consulting
www.anthrobytes.com
Check out www.WinHelp.net!
See www.sharonburton.com!
Subject: Re: OT: Death of RoboLIST?
Sent: 11/22/1999 11:13:51 AM
From: Windows Help Compiler (WINHELP) Discussion List on behalf of Pete Mentele

---------------------------------------------------------------


Hi Linda,
Do you have those e-mail addresses handy? I'd be happy to write to them...
And thanks for your efforts in this. I think B-S has some pretty reasonable
products. They provide a *lot* of good solutions in these hectic times, but
the marketing side makes me wonder about their ethics. I can't recommend a
company that engages in what seems to be bait-and-switch tactics as well as
other unseemly business practices.

Maybe Jerry & Julia are just waiting for ammunition to discontinue that line
of marketing. Or maybe Jackson Dean was promoted to the upper echelons for
his earlier stance...yikes! Or maybe I'll just stop offering my opinion (not
likely). ;-)

Thanks!
Pete
Subject: Re: OT: Death of RoboLIST?
Sent: 11/22/1999 10:43:11 AM
From: Windows Help Compiler (WINHELP) Discussion List on behalf of cary scarborough

---------------------------------------------------------------


Sharon, et al,

>the fact that BS has registered URLs for competitor product names if the
names are misspelled.

Apparently, that is not entirely an uncommon practice on the Internet. Over
this past weekend, I was explaining to a computer newbie how she may have
reached a "wrong number" with an errant mouse click or a keyboard dance.
(She had complained to me about the "cheekiness" and "persistence" of an
unintended destination URL.) She now knows that if she ever wants to declare
allegiance to our Commander in Chief she MUST go to whitehouse.GOV and NOT
misspell to whitehouse.COM.

The fact that other folks are doing it is no excuse... though I guess it's
a free-market thing.

opines Cary Scarborough
Subject: Who's pickin' sides anyway?
Sent: 1/11/2000 3:17:27 PM
From: Windows Help Compiler (WINHELP) Discussion List on behalf of Rosenfeld Walter-W1865C

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Is it me ... or has anyone else noticed the abscence of any BS input since
the eHelp shinola hit the fan? It appears that - Either yore with 'em or
yore agin 'em, and if ya' t'ain't using their platform, yore agin em.

//walter 
Subject: Re: Who's pickin' sides anyway?
Sent: 1/11/2000 3:21:46 PM
From: Windows Help Compiler (WINHELP) Discussion List on behalf of Allison, Nancy

---------------------------------------------------------------


Walter, I don't get your meaning. Do you mean that since we said we weren't
going to use eHelp, they've stopped participating in the list? They took
their ball and went home? That sort of thing?

You're right, it is odd, no one from BS has taken part recently.
Subject: Re: Who's pickin' sides anyway?
Sent: 1/11/2000 3:39:55 PM
From: Windows Help Compiler (WINHELP) Discussion List on behalf of Rosenfeld Walter-W1865C

-------------------------------------------------------------


Somethin' like that. My thought is that they don't want to give
"credibility" to any other platform by adding official BS participation. I
mean, why do eHelp if you can get the same thing elsewhere?

I understand the thinking.

But ... I'm assuming eHelp is still the same flawed venue with all the
issues in the Terms of Service regarding ownership of content (for one) that
led to so many valued contributors on this list declining to *ever*
participate in such a forum. At least I haven't noticed any change since
Jerry's placating emails of a few months ago, and I'd think that they'd have
announced any change had it taken place.

Just pitchin' pennies ... //walter
 
Subject: A short update on eHelp's "Help Community" web site
Sent: 5/1/2000 4:04:15 PM
From: Windows Help Compiler (WINHELP) Discussion List on behalf of David Knopf

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Here's a short update for those of you who may be interested ...

For the past several months, I have been serving as a volunteer member of
the “RoboHELP Community Advisory Board.” The advisory board gives advice and
counsel to eHelp (formerly Blue Sky Software) to help improve the quality
and effectiveness of the Help Community web site at www.helpcommunity.com.

When eHelp introduced the Help Community web site, many RoboHELP users
expressed concerns--here on this list and elsewhere--about the “terms of
service” (TOS) for the web site. Many people, myself among them, were
concerned enough about the TOS that they chose not to become active
participants in the Help Community.

After much back-and-forth between eHelp and the RoboHELP Community Advisory
Board, the TOS for the Help Community web site have been modified. The new
TOS have been posted; you can review them by clicking the Terms of Service
link at the bottom of any page on the Help Community web site.

The revised terms of service address the issues raised by the Advisory Board
and I think address the issues that were raised by some members of this
list. For my part, I am comfortable enough with the new TOS that I will from
time to time be participating in the discussions on the Help Community web
site.

I will not, however, be leaving WINHLP-L, as this has always been one of my
favorite online communities.

Regards,

D.

David Knopf
Knopf Online
Tel: 415.550.8367
E-mail: mailto:david@knopf.com
Web: http://www.knopf.com

Certified RoboHELP Instructor & Consultant
RoboHELP Community Advisory Board
WebWorks Publisher Certified Trainer 
Subject: BS ToS
Sent: 5/2/2000 12:46:30 PM
From: Windows Help Compiler (WINHELP) Discussion List on behalf of Rosenfeld Walter-W1865C

---------------------------------------------------------------

Ok - hot on the heals of my "let's be more T msg" :) - I scooted over to BS
"community" to check out David's endorsement of the new ToS.

Absolutely no offense to D. Knopf for whom I have nothing but true respect
for (no, *really* - I mean that). But - I don't see any significant
improvement to the TOS. Below are a few troubling areas that I picked up on
in the ToS. Note: this material has been snipped from the ToS. I feel that
I've done a good job of keeping things in context, but I encourage any and
all to look at the ToS forthemselves to verify that my snippage hasn't
accidentally distorted material. This is all my opinion and I am not a
lawyer and have no legal training. My comments are marked with a //w in
front of them & represent my opinion only.

**************************************************
Help Community and its designees shall have the right to remove any Content
that violates the TOS or is otherwise objectionable.

//w - Gee, do ya' think that maybe something negative about ol' BS, Jackson
Dean, or RH wouldn't make it onto the list. :) It's my understanding that BS
trained trainers aren't trained on the bugs in RH. So I wouldn't suppose
that any info re: bugs would make it on the list either.

**************************************************

7. PUBLIC CONTENT POSTED TO Help Community

For all Content you elect to post to the Service or otherwise submit for
display on the site:

(a) Help Community receives rights to the Content - You hereby grant to Help
Community and its affiliates a royalty-free, perpetual, irrevocable, right
to use, reproduce, modify, publish, create derivative works from,
distribute, perform and display such Content within the Help Community.

//w - i.e., u post it, they own it. This is the same as b4 afict.

(d) You retain all other rights to your Content - Subject to the foregoing,
the owner of such Content placed on Help Community retains any and all
rights that may exist in such Content.

//w - What rights r left to retain after item (a)?

**************************************************

all materials on the Help Community web site are protected by Federal
copyright and under applicable treaty provisions and worldwide copyright
laws. Materials contained in any part
of the Help Community web site may not be reproduced, copied, edited,
published, transmitted or uploaded without the express permission of the
copyright owner. Except as expressly stated in the Limited License provision
in these Terms of Service(//w - excerpt of the Limited License is below),
Help Community does not grant any express or implied permission to you to
use, reproduce, copy, edit, publish, transmit or upload any copyrighted or
other proprietary information of Help Community or any of its affiliates.

//w - again, u post it they own it & don't even *think* of using it. So - if
u're in a discussion on the list about how to do or say something in a
manual or some such ... u had better not use the info from this "community".
It's owned by BS & according to copyright law BS has certain privileges over
the use of that material.

18. LIMITED LICENSE

Help Community provides the materials on this site for the personal use of
viewers, visitors, members and/or potential members of Help Community. Users
of Help Community are granted the license to download for personal use only
materials published on the Help Community Web site. Users of Help Community
may not: (i) modify any of the materials found in any area of the Help
Community web site; (ii) use any of the materials found in any area of the
Help Community web site for any sale or rental;

//w -
So - BS owns all that is on their "community", right? so - theoretically -
not only can u not verbatim use material discussed on the "community", but u
can't even alter it slightly as modifying it would constitute a breach of
the ToS. Additionally, (ii) points out that if u were to use the material
from eHelp to make a profit by it in either ur own company or consultancy -
u've just breached the ToS _again_.

For example, sold in a user's guide, or -maybe- even as a
consultant/writer's ability _e.g., I didn't know how to do something b4, but
now i can because i got this info on how to do it off of eHelp_ I think that
that would be hard to *prove* but how many consultants can afford the legal
bills that a lawsuit would ring up, oh btw, there's this:

From BS's ToS:
8. INDEMNITY

You agree to indemnify and hold Help Community, and each of its
subsidiaries, affiliates, officers, agents, co-branders or other partners,
and employees, harmless from any claim or demand, including reasonable
attorneys' fees, made by <snip> your violation of the TOS, or your violation
of any intellectual property or other rights of another.

//w - so -in my understanding of this- if they sue u for breach of ToS -they
r contending that u cannot sue them for the cost of defending urself, or -
should they lose - they free themselves from the fear of having to pay your
legal fees.

**************************************************

//w -
Again, no disrespect to David. But - I wouldn't post or subscribe or even
read anything on BSs "community". In fact, the only practical non-conflict
of interest use that I can see for this "community" is to post OT msgs to
it. :)

I know that ppl will say they've used this thing & it's fine for them, but u
better think about what u're signing away not just for urself but for ur
company. There's another part in there under User Conduct that sez "You
agree to not use the Service to:"

**************************************************

(e) upload, post, email or otherwise transmit any Content that you do not
have a right to transmit under any law or under contractual or fiduciary
relationships (such as inside information, proprietary and confidential
information learned or disclosed as part of employment relationships or
under nondisclosure agreements);

(f) upload, post, email or otherwise transmit any Content that infringes any
patent, trademark, trade secret, copyright or other proprietary rights
("Rights") of any person or entity;

**************************************************

//w -
So - if u post it, u r saying that u own it to the degree that it is,
essentially, not owned i.e., is public domain *and* is no longer public
domain since BS is now putting a claim to it. Better not talk about anything
but the most generic thing about ur company.

I can see this being a great resource for someone to post a very succinct
question:

"How do I do this?"

But ... I see it as a dangerous resource to post a reply of anything but the
most generic sense. I can see it being problematic to have any lengthy
discussion re: topics, number of topics, how topics are structured. Don't
post any snippets of ur own material or of macros that have worked for you;
those macros r now BS property & ur continued use would seem problematic to
me should BS want to cause a stink.

Just pitchin' pennies ... //walter

//walter
Subject: Re: BS ToS
Sent: 5/2/2000 10:42:50 PM
From: Windows Help Compiler (WINHELP) Discussion List on behalf of Don Lammers

----------------------------------------------------------------


>>(a) Help Community receives rights to the Content - You hereby grant to
Help
Community and its affiliates a royalty-free, perpetual, irrevocable, right
to use, reproduce, modify, publish, create derivative works from,
distribute, perform and display such Content within the Help Community.

//w - i.e., u post it, they own it. This is the same as b4 afict.

(d) You retain all other rights to your Content - Subject to the foregoing,
the owner of such Content placed on Help Community retains any and all
rights that may exist in such Content.

//w - What rights r left to retain after item (a)?<<

Well for starters, you are still the copyright holder, and they don't claim
*exclusive* rights. Receiving rights is *not* the same as receiving
ownnership. This means you can still do whatever you want with your own
material. It also means that they can use the material as part of other
things they are doing. So if you don't intend your material to be public,
don't put it there. Putting it there *does* give them the right to do all
those things with it, even if you (as the copyright holder) can *also* do
all those things.

>>all materials on the Help Community web site are protected by Federal
copyright and under applicable treaty provisions and worldwide copyright
laws. Materials contained in any part
of the Help Community web site may not be reproduced, copied, edited,
published, transmitted or uploaded without the express permission of the
copyright owner. Except as expressly stated in the Limited License
provision
in these Terms of Service(//w - excerpt of the Limited License is below),
Help Community does not grant any express or implied permission to you to
use, reproduce, copy, edit, publish, transmit or upload any copyrighted or
other proprietary information of Help Community or any of its affiliates.

//w - again, u post it they own it & don't even *think* of using it. So -
if
u're in a discussion on the list about how to do or say something in a
manual or some such ... u had better not use the info from this
"community".
It's owned by BS & according to copyright law BS has certain privileges
over
the use of that material.<<

Sorry, I still own the copyright. That's me, the copyright owner--I just
give them the permission to do whatever they want with the copy they have..
I've given BS permission to reprocuce, copy, etc., but they in turn do
*not* give you the right to reproduce, copy, etc. any of my material
without express permission from me (the copyright owner). Also, even
copyrighted materials (assuming *you* posted and *I* want to use it) are
subject to quoting and fair use.

>>Help Community provides the materials on this site for the personal use
of
viewers, visitors, members and/or potential members of Help Community.
Users
of Help Community are granted the license to download for personal use only
materials published on the Help Community Web site. Users of Help Community
may not: (i) modify any of the materials found in any area of the Help
Community web site; (ii) use any of the materials found in any area of the
Help Community web site for any sale or rental;

//w -
So - BS owns all that is on their "community", right? so - theoretically -
not only can u not verbatim use material discussed on the "community", but
u
can't even alter it slightly as modifying it would constitute a breach of
the ToS. Additionally, (ii) points out that if u were to use the material
from eHelp to make a profit by it in either ur own company or consultancy -
u've just breached the ToS _again_.<<

Yeah, but I can still roll my own based on the *facts* presented on the
site. Copyright doesn't cover the facts, just the expression. We have to
keep "material" (the stuff you post) separate from "facts" (what the
material is about). They have the right to use the material. People reading
have no more rights to it then they do when reading a book. In otherwords,
they can't modify, copy, etc.

>>You agree to indemnify and hold Help Community, and each of its
subsidiaries, affiliates, officers, agents, co-branders or other partners,
and employees, harmless from any claim or demand, including reasonable
attorneys' fees, made by <snip> your violation of the TOS, or your
violation
of any intellectual property or other rights of another.

//w - so -in my understanding of this- if they sue u for breach of ToS
-they
r contending that u cannot sue them for the cost of defending urself, or -
should they lose - they free themselves from the fear of having to pay your
legal fees.<<

And I assume this means that you don't use *any* software, since the
equivalent statements in software are essentially the same. All they are
saying is that they are a clearing house, and they hold no responsibility
either financial or criminal if you are ripping off someone else's
copyright.

Have you read your software licenses lately? Essentially, they say "We own
it, we can take it away from you any time we want, and if our software
blows up Russia when you use it, even if it does so because of defects in
the software, it's *your* problem." The RoboHelp stuff sounds no
worse--somewhat tamer in fact.

>>(e) upload, post, email or otherwise transmit any Content that you do not
have a right to transmit under any law or under contractual or fiduciary
relationships (such as inside information, proprietary and confidential
information learned or disclosed as part of employment relationships or
under nondisclosure agreements);

(f) upload, post, email or otherwise transmit any Content that infringes
any
patent, trademark, trade secret, copyright or other proprietary rights
("Rights") of any person or entity;<<

I hate to say it, but this is illegal anyway. They're just saying they
aren't responsible for *your* posting such material and ripping off someone
else's copyright.

The *site* of course is copyrighted by BS. That's the law folks, since they
created it they don't even have to *claim* copyright by current law (though
I'm sure they do).

Don Lammers 
Subject: Re: BS ToS
Sent: 5/2/2000 7:32:22 PM
From: Windows Help Compiler (WINHELP) Discussion List on behalf of William Meisheid

---------------------------------------------------------------


Walter,

>(a) Help Community receives rights to the Content - You hereby grant to
Help
Community and its affiliates a royalty-free, perpetual, irrevocable, right
to use, reproduce, modify, publish, create derivative works from,
distribute, perform and display such Content within the Help Community.

The significant difference is rights are only for within the Help Community,
even for affiliates to use. Now in the future, that could get pretty broad
as the community grows and things are "added" to it, however, they assume no
rights outside the community, such as in their help systems, training docs,
books, or manuals.

No matter what the copyright says, fair use, still applies, so I can quote a
portion of a post from the community, properly annotated, in something I do.
They can do likewise. They could do the same thing for something from this
list.

________________________________________________________
William Meisheid "Thoughts still and always in progress"
WUGNET/Help Authoring Forum Sysop & Microsoft MVP
Certified Baltimore/Washington area RoboHELP Training
Sageline Publishing 410.465.2040 Fax: 410.465.1812
http://www.sageline.com email: wgm@sageline.com 
Subject: OT: Blue Sky's revised TOS
Sent: 5/3/2000 11:34:36 AM
From: Windows Help Compiler (WINHELP) Discussion List on behalf of Sue Heim (Home)

---------------------------------------------------------------


Just out of curiousity, has a legal professional taken a look at the Terms
of Service for the eHelp community? I mean, a legal professional not
employed by or for Blue Sky? Someone who has the interests of help authors
in mind? Does anyone know?

....sue
* * * * * * * * * * * * * * * * * * * * * * * * *
Sue Heim
Sue_Heim@msn.com 
Subject: Re: BS ToS
Sent: 5/3/2000 11:33:59 AM
From: Windows Help Compiler (WINHELP) Discussion List on behalf of Iannone, Shauna

--------------------------------------------------------------


> From: Don Lammers[SMTP:DonLammers@COMPUSERVE.COM]
> Reply To: Windows Help Compiler (WINHELP) Discussion List
(much better...still wish I knew why it screws up the reply-to and From
fields on occasion...)
> To: WINHLP-L@ADMIN.HUMBERC.ON.CA
> Subject: Re: BS ToS
>
> Well for starters, you are still the copyright holder, and they don't
> claim
> *exclusive* rights.
>
Ah! This was not _completely_ clear from the phrasing presented. I am
unable to check out the original on the site from where I am
currently...does it say anywhere else in the ToS that "all original content
is the property of the party submitting it" or somesuch? I may be suffering
from context-gaps in my reading...

> >>Help Community provides the materials on this site for the personal use
> of viewers, visitors, members and/or potential members of Help Community.
> Users of Help Community are granted the license to download for personal
> use only materials published on the Help Community Web site. Users of Help
> Community may not: (i) modify any of the materials found in any area of
> the Help
> Community web site; (ii) use any of the materials found in any area of the
> Help Community web site for any sale or rental;
[...]
> Yeah, but I can still roll my own based on the *facts* presented on the
> site. Copyright doesn't cover the facts, just the expression. We have to
> keep "material" (the stuff you post) separate from "facts" (what the
> material is about). They have the right to use the material. People
> reading
> have no more rights to it then they do when reading a book. In otherwords,
> they can't modify, copy, etc.
>
Here's where I suspect some rephrasing may help. The general user can get
very confused over the differences between copyright, patent and trademark.
While defining what the term "copyright" actually covers (i.e., defining the
word "content" as the representation of the content, and not the content
itself, which may be unclear to a user not well-schooled in the vaguaries of
copyright law) may be legally unnecessary, it might reduce confusion for the
prospective users of the forum.

> Have you read your software licenses lately? Essentially, they say "We own
> it, we can take it away from you any time we want, and if our software
> blows up Russia when you use it, even if it does so because of defects in
> the software, it's *your* problem." The RoboHelp stuff sounds no
> worse--somewhat tamer in fact.
>
Yeah. But that's why I dislike using certain software, and only do so when
required to for the sake of the client. I also keep an eye open for
friendlier products, and try to patronize (that sounds wrong, but you know
what I mean) their developers whenever possible to encourage them to
continue in that vein. If I need to make strawberry cake and there are no
fresh strawberries, only frozen, I use frozen--doesn't mean I wouldn't use
fresh if it was available at the time. I doubt the Help Community will be
heartbroken if I prefer to use other forums, but it couldn't hurt them to be
aware of the effect their ToS has in shaping (however slightly) their target
market and its perception of customer service. (That's my only point in
analyzing the ToS excerpts presented--I have no opinion of the intrinsic
value of the forum either way.) I may not be the type of Help Developer they
want to market to, in which case this ToS serves an effective weeding
function; if they are trying to woo me as part of the target audience/market
for this service they are offering, they would be more effective phrasing
various definitions in their ToS more clearly.


> Shauna Iannone
> HCS Business Support
> x55922, DC3-4
>

Subject: Re: BS ToS
Sent: 5/3/2000 10:20:33 AM
From: Windows Help Compiler (WINHELP) Discussion List on behalf of Iannone, Shauna

---------------------------------------------------------------


> From: William Meisheid[SMTP:wgm@SAGELINE.COM]
> Reply To: wgm@sageline.com
(BTW, that reply-to is annoying, since I have to check everytime I want to
reply on-list to something you send to the list...just saying)
> To: WINHLP-L@ADMIN.HUMBERC.ON.CA
> Subject: Re: BS ToS
[...snip...]
> >(a) Help Community receives rights to the Content - You hereby grant to
> Help
> Community and its affiliates a royalty-free, perpetual, irrevocable, right
> to use, reproduce, modify, publish, create derivative works from,
> distribute, perform and display such Content within the Help Community.
>
> The significant difference is rights are only for within the Help
> Community,
> even for affiliates to use. Now in the future, that could get pretty broad
> as the community grows and things are "added" to it, however, they assume
> no
> rights outside the community, such as in their help systems, training
> docs,
> books, or manuals.
>
I read that to mean rights to the "Content within the Help Community" was
received by BS, not that the rights granted were for use exclusively within
the Help Community. Legally, it's shaky verbal composition. They could
rewrite it much more clearly, even in legalese, and receive a better
response.

> No matter what the copyright says, fair use, still applies, so I can quote
> a
> portion of a post from the community, properly annotated, in something I
> do.
> They can do likewise. They could do the same thing for something from this
> list.
>
More and more copyright issues will be arising as a result of e-publication.
The RIAA-vs.-MP3 mess aside, there are still many lawsuits over what could
be considered fair-use publication of copyrighted material. Otherwise, the
spoecific phrasing of the ToS wouldn't be such a big deal, and the Help
Community wouldn't be so adamant in their non-assumption of "reasonable
attorneys' fees, made by <snip> your violation of the TOS, or your violation
of any intellectual property or other rights of another." This ties
(loosely) back to the GIF thread...if someone compiled a package of
help-development tools that included a piece of code that had been discussed
on the forum as a "fixit" option, will they be required to pay the Help
Community royalties even if they were the one who'd submitted it to the
forum? If a WinHelp file developed by a non-Help Community member used the
same bit of code (which they'd gleaned from off-forum conversations with
members), and was part of a package sold by the developer's company to third
parties, would it count as Fair Use? or would it be a copyright
infringement?

The ToC could probably use a little further polishing of the legalese. One
or two spots of sentence-structure ambiguity can lead to too many headaches.


Writing effective legalese is like riddling with dragons...never take the
possible repercussions of misinterpreted wordplay lightly "for you are
crunchy, and taste good with ketchup"...

Just my 2 cents...



> Shauna Iannone
> HCS Business Support
> x55922, DC3-4
>
Subject: Re: BS ToS
Sent: 5/4/2000 8:17:40 AM
From: Windows Help Compiler (WINHELP) Discussion List on behalf of Don Lammers

----------------------------------------------------------------


>>Here's where I suspect some rephrasing may help. The general user can
get
very confused over the differences between copyright, patent and trademark.
While defining what the term "copyright" actually covers (i.e., defining
the
word "content" as the representation of the content, and not the content
itself, which may be unclear to a user not well-schooled in the vaguaries
of
copyright law) may be legally unnecessary, it might reduce confusion for
the
prospective users of the forum.<<

I haven't met a legal document yet that wouldn't benefit from rewording.

My answers were mostly to counteract walter's comments that this was evil
legalese and that BS was claiming ownership, which is not what I read. I
will be the last to complain if BS decides to reword things to be less
ambiguous. I just don't think that even at this time the document actually
takes away my rights as walter states.

Copyright *always* deals with the presentation, not what I would normally
call the content, or facts. This is a very basic thing that everyone needs
to understand if they intend to deal with copyright in any form (and as
authors, I would think this is something we should all be aware of).

Don Lammers 
Subject: Re: BS ToS
Sent: 5/4/2000 11:38:55 AM
From: Windows Help Compiler (WINHELP) Discussion List on behalf of Don Lammers

-----------------------------------------------------------------


>>What is copyright if not the content? You can package it anyway you like.
It doesn't matter how you put it together, it's still yours.<<

Copyright is only for the *expression*, not the content. Just for grins, I
looked up "content" in Webster to make sure I wasn't totally off base here.
From Webster:

2 a) all that is contained or dealt with in a writing or speech. b)
essential meaning; substance [the content of a poem as distinguished from
its form].

By these definitions, my document posted on your Web site is part of the
content of your Web site. You cannot copyright this content. You *can*
copyright your web site, which is the expression, or the way in which the
content is presented to the user.

I, on the other hand, cannot copyright the facts presented in my document,
which are *its* content. I can only copyright the way in which I present
these facts to the user (wording, layout, examples, etc.). By the same
token a poet or artist cannot copyright the idea behind their creation (its
content by the above definition). He/she can only copyright the expression
of that idea (the thing we actually call the poem, painting, sculpture,
etc.).

Loosely speaking, a document consists of the idea (or perhaps subject would
be a better word?), the facts, and the writing about the facts. You can
probably divide it into smaller segments, but hopefully for this discussion
these three will suffice.

Let's say you and I both write a book about creating WinHelp. This is the
*idea* behind the book. We both list the commands necessary to call
WinHelp. These are the *facts* about the subject. I create text to lead the
user through the process and examples to show the user what I'm talking
about. These are my writings about the subject.

The idea is not copyrightable. You and I can both write a book on creating
WinHelp. Otherwise there would only be one book on any given subject.

The facts are not copyrightable. You and I can both talk about the same
WinHelp commands in our book.

The writing about these is what's copyrighted. If I copy your examples or
your descriptions of how to create WinHelp, I'm in violation of your
copyright. I can even discuss the same issues, but I had better not copy
anything verbatim.

Anyway, this is how I think the whole mess works, and what I was trying to
describe.

Don Lammers 
Subject: Re: Blue Sky's revised TOS
Sent: 5/5/2000 3:49:46 PM
From: Windows Help Compiler (WINHELP) Discussion List on behalf of Rosenfeld Walter-W1865C

-----------------------------------------------------------------


I'm having a Moto lawyer look it over on Monday ... //walter

> Just out of curiousity, has a legal professional taken a look at the Terms
> of Service for the eHelp community? I mean, a legal professional not
> employed by or for Blue Sky? Someone who has the interests of help authors
> in mind? Does anyone know?
>
> ....sue
Subject: OT: Copyrights (was Re: BS ToS)
Sent: 5/7/2000 1:16:16 AM
From: Windows Help Compiler (WINHELP) Discussion List on behalf of Dennis E. Hamilton

----------------------------------------------------------------


The language of the copyright acts, and the available descriptions for
explaining them, is pretty clear. Copyright of literary works applies
to the *expression* fixed in tangible, perceivable form. The formatting
changes that Ron Miller speaks of are probably not viewed as altering
the expression, just being different ways it can be fixed without
alteration of the expression.

There is no "content" in copyright law, so it is difficult to use the
term with any precision in this context. It may appear to you that you
have a copyright on the content, but it is actually the literary
expression that copyright law applies to. Expressions are abstractions
of the fixations, in my view, but the concepts and ideas are even more
abstracted and not subject to copyright protection.

This may seem fuzzy, but it all works out just fine in everyday practice
and in tests for plagiarism applied by courts.

I agree with Don Lammers. I don't think there is any disagreement here
about what is covered, we just have a little trouble having a good word
to describe it. This might help: It is how you said it that is
protected, not the substance of what you say. And there are many
expressions that are not protected. For example, if there is only one
reasonable way to express something, guess what: then there is no
copyright available for that expression.

-- Dennis
Subject: Re: OT: Re: Copyrights (was Re: BS ToS)
Sent: 5/6/2000 6:29:22 AM
From: Windows Help Compiler (WINHELP) Discussion List on behalf of Don Lammers

----------------------------------------------------------------


>>They can put in pictures, side bars and format it anyway they choose, but
I still own the CONTENT.<<

>>I'm not sure we're not dancing around the same point. Certainly, as you
say,
I don't own the rights to the a concept such as WinHelp, but I do own the
copyright if I write an article explaining how to generate WinHelp (unless
of course, I sign a work for hire agreement in which case, the publication
owns all copyright).<<

I think we just define "contents" differently. I usually think of it as
"the stuff which your writing is about." Webster says it's "all that is
contained or dealt with in a writing," which I think is saying the same
thing.

Looking at your article only, the article itself (which is what you own the
copyright on) is not the content. What you are talking about (WinHelp in
this example) is the content. From the publisher's standpoint, their
publication is the "writing" (for which they own copyright) and your
article is part of the content (for which you own copyright). For you, the
expression is the words you use to convey the contents to the reader. For
the publisher the expression is the formatting, pictures, and other things
they add to your words. So neither of you own copyright on the contents of
your work, only in its expression (well, you may in turn own copyright on
parts of the content as well, but we could get into infinite regression if
we try to describe more levels here).

Don Lammers 
Subject: Re: OT: Re: Copyrights (was Re: BS ToS)
Sent: 5/7/2000 5:55:56 PM
From: Windows Help Compiler (WINHELP) Discussion List on behalf of Don Lammers

---------------------------------------------------------------


>>Ron's point is that he doesn't own the subject of WinHelp, but he does
own anything he says about it - which is why he can be held responsible in
court for what he says.<<

Now we are getting into responsibility issues and the contract you may have
with a publisher, which is different from copyright. Copyright is an
international convention, though each country has some variations. A
contract is strictly between the parties named in the contract. You have
copyright as soon as you create an "original work." You have to enter into
a contract deliberately.

You can be held legally responsible for something you express (even without
a contract). You are generally being held responsible for *what* you said,
not the subject, and not the expression (how you said it) (although if you
torched the guy's house to express your anger you might be held responsible
for your expression too <g>). They may be able to nail it on you easier if
you own the copyright (at least they have a name on the document to chase),
but even if you sold the copyright you could still be nailed based on the
contract (for instance if your contract specifies that the writing must not
only be creative, but also factually accurate). Some things, (facts, for
instance) are not copyrightable, though the clever organization of those
facts (the expression) may be.

For more information, check out the following sites on copyright:

http://www.templetons.com/brad/copyright.html (by Brad templeton--not a
lawyer as far as I can tell)

http://www.benedict.com/basic/basic/scope.htm (by Benedict O' Mahoney, an
actual lawyer)

Among other things, Benedict O' Mahoney says "Copyright protects
expression. The Copyright Act of 1976 states that the items of expression
can include literary, dramatic, and musical works; pantomimes and
choreography; pictorial, graphic and sculptural works; audio-visual works;
sound recordings; and architectural works. An original expression is
eligible for copyright protection as soon as it is fixed in a tangible
form." There's more. I think I'm within fair use to quote this much, but I
sure wouldn't be if I posted the whole article.

Don Lammers 
Subject: Re: OT: Re: Copyrights (was Re: BS ToS)
Sent: 5/7/2000 12:16:38 PM
From: Windows Help Compiler (WINHELP) Discussion List on behalf of Jack DeLand

---------------------------------------------------------------


From my own standpoint, having successfully sued a largish corporation and
with a semester of contract law under my belt, I can say this: "content" is
not the same as "subject matter." Ron's point is that he doesn't own the
subject of WinHelp, bt he does own anything he says about it - which is why
he can be held responsible in court for what he says.
"Content," as I understand it in American law and from my book publishing
contract, is distinguished from the "vessel" in which it is distributed.
The same words I write in my HTML file can appear in my RTF, HLP, and CHM as
MY OWN words. I own these babies no matter how they are transmitted, i.e.,
no matter what vessel they appear in. The file itself is the vessel. You
cannot grab my words from RTF, compile in HLP, and present it as other than
my work. Now, one might aruge the merits of analyzing the content as an
instantiation of an object, but there you are, right back where you started.
Jack DeLand
jackd@adamcharles.com / www.adamcharles.com
Subject: Re: OT: Re: Copyrights (was Re: BS ToS)
Sent: 5/8/2000 11:08:08 AM
From: Windows Help Compiler (WINHELP) Discussion List on behalf of David Knopf

------------------------------------------------------------------


//walter wrote:

| Thanks for excellent info, Jack. How does this apply to the BS ToS where
| they claim ownership of all that is posted there?

Walter - please re-read it. Nowhere in the TOS does eHelp claim ownership of
all that is posted their. They own what they post. You own what you post,
though you give them the right to display what you post within the Help
Community. It's all there in black and white.

Regards,

David Knopf
Knopf Online
Tel: 415.550.8367
E-mail: mailto:david@knopf.com
Web: http://www.knopf.com

Certified RoboHELP Instructor & Consultant
RoboHELP Community Advisory Board
WebWorks Publisher Certified Trainer
Subject: Re: OT: Re: Copyrights (was Re: BS ToS)
Sent: 5/8/2000 10:20:59 AM
From: Windows Help Compiler (WINHELP) Discussion List on behalf of Jack DeLand

-------------------------------------------------------------------


This is probably one notch too far, but nothing Don says contradicts what I
said.
Copyright is the basis upon which ownership is built, otherwise one could
say "it's all just words" and anyone can repeat anyone else's words. You
need this basis to establish a contract re: the use of your words.
The idea of being held responsible for your words does not depend on a
written contract, but it does imply that these words and their use are a
part of your responsibilities - loosely, there is a "social contract" not
to use words to defame someone, etc., and not to steal someone else's words
and pass them off as your own.
Walter - not sure exactly how all this applies to BS, but if the price of
admission to a forum means that I forfeit the right to reproduce my words, I
won't enter. And that's where you came in. And that's where we had the
permutations begin. Kind of virus-like.
The subject of copyright was a vital matter in "my" era - 1830's American
lit - when both British and American publishers boldly stole from each
other; they had people waiting at the DOCKS for hot titles! It helped fuel
the drive for "a true American literature" as we crawled out from under the
shadows of alleged "true" i.e,. British only, lit. Nowadays, the obvious
plagiarists are working in TV-land, as America rips off game shows like
Whose Line Is It? - why, even the pilot for Three's Company was lifted word
for word from British TV. Guess we showed them!

Jack DeLand
jackd@adamcharles.com / www.adamcharles.com
Subject: Re: OT: Re: Copyrights (was Re: BS ToS)
Sent: 5/8/2000 9:01:09 AM
From: Windows Help Compiler (WINHELP) Discussion List on behalf of Rosenfeld Walter-W1865C

------------------------------------------------------------------


Thanks for excellent info, Jack. How does this apply to the BS ToS where
they claim ownership of all that is posted there?

//walter

p.s. hope to have something to share from a Moto lawyer on this tomorrow.
Subject: Re: OT: Re: Copyrights (was Re: BS ToS)
Sent: 5/8/2000 1:08:22 PM
From: Windows Help Compiler (WINHELP) Discussion List on behalf of William Meisheid

--------------------------------------------------------------------


David,

Doesn't the TOD give eHelp the right to use the post anywhere on the
RoboHELP community? That would mean in FAQ's, Support pages, and anything
that might be added to the community in the future. The limits are only on
remaining within the community, not how/where it is used there. That is
better than blanket rights but still pervasive.

A least that is how I read it.

________________________________________________________
William Meisheid "Thoughts still and always in progress"
WUGNET/Help Authoring Forum Sysop & Microsoft MVP
Certified Baltimore/Washington area RoboHELP Training
Sageline Publishing 410.465.2040 Fax: 410.465.1812
http://www.sageline.com email: wgm@sageline.com
Subject: Re: OT: Re: Copyrights (was Re: BS ToS)
Sent: 5/8/2000 11:17:24 AM
From: Windows Help Compiler (WINHELP) Discussion List on behalf of David Knopf

--------------------------------------------------------------------


Jack DeLand wrote:

| Walter - not sure exactly how all this applies to BS, but if the price of
| admission to a forum means that I forfeit the right to reproduce
| my words, I
| won't enter.

And neither would I. Fortunately, nothing in eHelp's TOS says anything
remotely like this.

Regards,

David Knopf
Knopf Online
Tel: 415.550.8367
E-mail: mailto:david@knopf.com
Web: http://www.knopf.com

Certified RoboHELP Instructor & Consultant
RoboHELP Community Advisory Board
WebWorks Publisher Certified Trainer
Subject: Re: OT: Re: Copyrights (was Re: BS ToS)
Sent: 5/8/2000 3:16:02 PM
From: Windows Help Compiler (WINHELP) Discussion List on behalf of Paul A. O'Rear

-------------------------------------------------------------------


Hi David,

But even there the difference is with the use of those archives - no single
organization is claiming the exclusive rights to use the WINHLP-L archives,
nor do they use the content of those archives in a way that may be
interpreted as if they were the originators of their content. Or even if not
originators, ones that somehow are made to look responsible for and having
ownership of that content; not to mention possibly gaining commercial
benefit from that content.

Paul
_________________________________________________
Paul A. O'Rear Ph: 717.502.1906
WUGNET Sysop & Microsoft HTML Help MVP
Helpful Solutions
http://www.helpfulsolutions.com
mailto:pao@helpfulsolutions.com
Subject: Re: OT: Re: Copyrights (was Re: BS ToS)
Sent: 5/8/2000 2:20:54 PM
From: Windows Help Compiler (WINHELP) Discussion List on behalf of David Knopf

-------------------------------------------------------------------


Bill,

In a word, yes. I read it the same way. According to the TOS, when you post
on the Help Community Web site, eHelp gets the right to display what you
post on that Web site. That is a big change from the "blanket rights" (to
use your term) that were granted to eHelp under the old TOS.

Every word we write to WINHLP-L is permanently stored in the list archive.
It's helpful for people to be able to search the archive, even though it can
sometimes be like hunting for the proverbial needle in a haystack. It seems
logical -- even beneficial -- for eHelp to preserve useful content so that
other users can benefit from it. Is this a bad thing? I don't think so.
Obviously, you have choice about what you post. If there is something you
wouldn't want in the WINHLP-L archives, you just wouldn't post it to
WINHLP-L. Can't the same approach be taken to the Help Community web site?

Regards,

D.

David Knopf
Knopf Online
Tel: 415.550.8367
E-mail: mailto:david@knopf.com
Web: http://www.knopf.com

Certified RoboHELP Instructor & Consultant
RoboHELP Community Advisory Board
WebWorks Publisher Certified Trainer
Subject: Re: OT: Re: Copyrights (was Re: BS ToS)
Sent: 5/8/2000 2:06:29 PM
From: Windows Help Compiler (WINHELP) Discussion List on behalf of Don Lammers

-----------------------------------------------------------------------


>>Well, this has gotten a bit too esoteric for me, but I sign contracts and
negotiate my rights to keep my "content," whatever that may be. Many
publications want to own my "content," rather than "rent" it. I would
rather
own it if possible, which was my point (I think--it's been interpreted so
often by so many much more knowledgeable about this than myself that I'm
not
even sure anymore).<<

If I was writing an article, I would prefer to retain copyright ownership
also. As it is, I mostly do technical manuals and Help, where there isn't
really much point in retaining copyright ownership, so I do it as work for
hire. I do post copyrighted material on my Web site and on eHelp.

One of the confusions here is that we have to separate the content of the
publication from the content of your article. Your article is the tangible
expression of its content (subject matter). Only the tangible expression is
copyrighted. *What* you are talking about (the content) is not copyrighted.
*How* you talk about it (the expression) is. However, the the publication,
your article is its content. Unless you sell your copyright to them, they
own copyright to the expression of the publication (how it looks, what it
contains, what order things are presented) but they do not own copyright to
your expression (the tangible form of your content). They may, on the other
hand, own copyright to other articles with the same content if the authors
of those articles chose to sell them the copyright. In this case,
presumably they decided that your expression of this content was superior
to the others they own copyright to, and was worth paying you for. Even if
they own the copyright to your article, they only own that particular
expression of your content. As you pointed out, you could take the same
content and express it differently (as long is it's "sufficiently"
different) and sell it to someone else.

On the other hand, if you sign a contract not to write about the subject
for x amount of time (WinWriters, for instance, requires you to sign a
statement saying you will not present the same subject anywhere else for
one year--or at least they did for the 1999 conference), that's part of
your *contract* and is legally binding, but has nothing to do with
copyright. In that case the contract *is* dealing with content, not
expression. I still own the copyright to my presentation (I did not agree
to sell or sign it over to them for a year) and still had the right to post
slides, notes, and such on my Web site immediately after the conference.
But I was not allowed to present on that subject (content) anywhere else
for a year. I could have made a completely different presentation
(expression) with the same content, and I would be violating the *contract*
(for which they could potentially sue me) but would not be violating
copyright law (always assuming that the courts decide that the expression
is "sufficiently" different).

Don Lammers 
Subject: Re: OT: Re: Copyrights (was Re: BS ToS)
Sent: 5/8/2000 2:06:32 PM
From: Windows Help Compiler (WINHELP) Discussion List on behalf of Don Lammers

---------------------------------------------------------------------


>>Thanks for excellent info, Jack. How does this apply to the BS ToS where
they claim ownership of all that is posted there?<<

Disclaimer: There are places in the service agreement which I think could
use clarification to us non-lawyers. None of the following is intended to
claim that I think the ToS is as unambiguous as it could be.

BLUE SKY DOES NOT CLAIM OWNERSHIP TO ANYTHING (and yes, you finally forced
me to read the whole thing). They claim "rights" to do some very specific
things, and only within the "Help Community." The word "owner" appears in 3
places:

"Subject to the foregoing, the owner of such Content placed on Help
Community retains any and all rights that may exist in such Content."

The "owner of such content" would be the person posting the material. Use
of the word "content" here is a bit confusing, but I've discussed the
issues of content and expression as related to copyright elsewhere (more
like beaten them to death).

"Materials contained in any part of the Help Community web site may not be
reproduced, copied, edited, published, transmitted or uploaded without the
express permission of the copyright owner."

This is the law even if they don't say it. And they are not claiming that
they are the "owner." The owner is implicitly a third party, or they would
refer to "Help Community," "Blue Sky," or "eHelp" (this is, however, an
area that could use some clarification).

"Other trademarks and service marks featured on the Help Community web site
are the trademarks and servicemarks (misspelled--should be two words) of
their respective owners."

"Respective owners" again refers to a third party, not Blue Sky.

The rights I give the Help Community are stated as follows:

"Help Community receives rights to the Content - You hereby grant to Help
Community and its affiliates a royalty-free, perpetual, irrevocable, right
to use, reproduce, modify, publish, create derivative works from,
distribute, perform and display such Content within the Help Community."

First, they do not claim *all* rights. They follow this with a statement of
the rights they claim. They have the right to do just about anything they
want as long as it's done by them or their "affiliates" (this could use a
bit of clarification), but limited to "within the Help Community." Note the
capitalization. This does not mean us as the Help community, but the eHelp
"Help Community"--their Web site and such. Even Blue Sky is not allowed to
otherwise publish my material outside the "Help Community." (this is a
confusing term, but unfortunately it's what they have decided to call this
endeavor).

Following is what they say about "copyright."

"[You are not allowed to] upload, post, email or otherwise transmit any
Content that infringes any patent, trademark, trade secret, copyright or
other proprietary rights ("Rights") of any person or entity;"

This is illegal for you to do even if they didn't say it.

"Except for public domain material, all materials on the Help Community web
site are protected by Federal copyright and under applicable treaty
provisions and worldwide copyright laws. Materials contained in any part of
the Help Community web site may not be reproduced, copied, edited,
published, transmitted or uploaded without the express permission of the
copyright owner."

This does not claim that BS is the copyright owner, though I'm sure they
own copyright to at least some of the posted materials. Otherwise it is
simply a statement of copyright law.

"Except as expressly stated in the Limited License provision in these Terms
of Service, Help Community does not grant any express or implied permission
to you to use, reproduce, copy, edit, publish, transmit or upload any
copyrighted or other proprietary information of Help Community or any of
its affiliates."

This just means that the only copying rights you as the reader have are
what they say elsewhere (basically, personal use, which is fair use under
copyright law anyway). It does *not* imply that BS owns any or all of the
copyright for material on the site.

"Users of Help Community may not: (i) modify any of the materials found in
any area of the Help Community web site; (ii) use any of the materials
found in any area of the Help Community web site for any sale or rental; or
(iii) remove, modify or alter any copyright or other proprietary notice, or
trademarks from any of the materials found in any area of the Help
Community web site."

"Users" refers to the recipient (this could use a bit of clarification,
since some of us "copyright owners" may also be "users"). Note that once
again this is just repeating copyright law. You (the reader) are not
allowed to do anything to my copyrighted article that you wouldn't be able
to do under any other circumstances. As copyright holder I never signed
anything that says I turn this over, and the document I posted carries *my*
copyright notice (not a Blue Sky copyright notice), so obviously they don't
think they own the copyright either. They do have rights, but so far they
have always asked me when they wanted *anything* done with my article, and
have asked permission to distribute it at a convention (which they must,
since they don't claim andy distribution rights outside the "Help
Community."

Just my opinion. And having read stuff by several copyright lawyers now
(though not on this specific contract) I'll be curious to see what the Moto
lawyer says.

Don Lammers 
Subject: OT: Re: Copyrights (was Re: BS ToS)
Sent: 5/8/2000 4:20:37 PM
From: Windows Help Compiler (WINHELP) Discussion List on behalf of Jack DeLand

-------------------------------------------------------------------


Don Don Don Don Don!
This doesn't sound right at all to me. Here are the problems I've got:
> One of the confusions here is that we have to separate the content of the
> publication from the content of your article. Your article is the tangible
> expression of its content (subject matter). Only the tangible expression
is
> copyrighted. *What* you are talking about (the content) is not
copyrighted.
> *How* you talk about it (the expression) is.
Nein nein NEIN! Content is not equal to subject matter. Nearly infinite
words can be written on any subject; how many words on God are there?
Content is what one person writes (or dances, etc.), and it subsumes
expression (hence it can be danced or HTMLed). Content is stuff, arranged.

>However, [to?] the the publication,
> your article is its content. Unless you sell your copyright to them, they
> own copyright to the expression of the publication (how it looks, what it
> contains, what order things are presented) but they do not own copyright
to
> your expression (the tangible form of your content).
This is the "vessel" I was talking about. They can arrange your stuff in
any way that doesn't materially alter it without infringing on your
copyright - cf., say, the New York Times arrangement and presentation vs.
Wired's. This is not the expression; you have already expressed it by
writing it (or dancing it, etc.).

>They may, on the other
> hand, own copyright to other articles with the same content if the authors
> of those articles chose to sell them the copyright.
Boing! Mais non - content is unique, although one might cite Borges' dream
of someone actually writing the works of Shakespeare identically, without
ever having known of him, as an example of subverting this groundwork. The
magaziners can and do regularly collect various authors' writings on
particular * subjects * but I wonder what it would be like if every one
contributed the exact same * content *. Revolutionary, I'd say ["trite!"
yells my alter ego].
{apropos of nothing, I'd like to point out that Edgar Poe did an amusing
sequence of sketches determining authors' personalities by their signatures
alone ("Autography"), very tongue in cheek; he also proposed that magazines
use a lithographic method that he called "anastatic printing" to capture
manuscripts written in longhand - this would again impart the true
personality of the author (I think he just wanted to point up his own
superior penmanship) - and it also meant that the manuscript itself would be
sacrificed in an acid bath, very mystical that}
....
> On the other hand, if you sign a contract not to write about the subject
> for x amount of time (WinWriters, for instance, requires you to sign a
> statement saying you will not present the same subject anywhere else for
> one year--or at least they did for the 1999 conference),

This, I'm leaving alone! Well, just a little: would anyone sign such a
thing if it said they must continue presenting the same presentation over
and over? Rather an onerous restriction, that. And as I recall from a
previous contract, the clause wasn't referring to the same subject, but the
same * content * - and if it were the "subject" that was to be restricted by
such a contract, then I'd be pretty dang silly to agree to shut up about it
for a year.

........
> Don Lammers
>
Jack DeLand
jackd@adamcharles.com / www.adamcharles.com 
Subject: Re: OT: Re: Copyrights (was Re: BS ToS)
Sent: 5/9/2000 9:05:30 AM
From: Windows Help Compiler (WINHELP) Discussion List on behalf of Don Lammers

-------------------------------------------------------------------


>>Nein nein NEIN! Content is not equal to subject matter.<<

Actually, I agree with this. I was trying to define content as separate from 
expression, and I admit to straying a bit. Sorry. "Subject matter" is the overall thing that the content is about. "Content" is the stuff that makes up the work. And the work itself is called a "tangible expression" in copyright law, and is what is copyrighted.

>>Content is what one person writes (or dances, etc.), and it subsumes expression 
(hence it can be danced or HTMLed). Content is stuff, arranged.<<

Sorry, I disagree with this one. Mr. Webster says it is "all that is dealt with in a 
course or area of study, work of art, discussion, etc." In other words, the stuff. 
"Stuff, arranged" is, by copyright law, called "tangible expression."

>>This is not the expression; you have already expressed it by writing it (or dancing 
it, etc.).<<

The way the publication is put together is *the publisher's* expression of...whatever. *Your* expression is your article. Theirs is the publication. If the publication itself were not also considered an expression, it could not be copyrighted. Copyright only covers tangible expression.

>>but I wonder what it would be like if every one contributed the exact same 
*content*.<<

Chances of even *one* author actually creating an article which, as a whole, has the 
exact same content as another article they previously created is pretty small. 
However, this is irrelevant in copyright law, since copyright only deals with tangible 
expression, not content, however you define it.

I define "stuff = content" (and, I think, so does Webster). Copyright law defines the 
actual dance, article, etc. (your final product) as "tangible expression." You seem to 
define "content > tangible expression" ("expression is subsumed by content"). At least we are in agreement that content is not expression. So let's just say we disagree on the meaning of the word "content," which I have no intention of arguing about (this thing was about copyright, not word definitions). For talking about copyright, it doesn't matter whether "content > tangible expression" as you say, or "content < tangible expression" which is what I said, or "content = tangible expression" as Rob (?) said. What is copyrighted is the tangible expression.

Contracts can cover other things (for instance, you could sign your soul away if you 
really wanted to, though it's probably not a good idea), but copyright only covers tangible expression.

Don Lammers